https://blog.yhuang.org/?p=138 here. Tue, 14 Oct 2025 11:10:14 +0000 hourly 1 http://wordpress.org/?v=3.1.1 https://blog.yhuang.org/?p=138&cpage=1#comment-113343 technology blog Sat, 03 Nov 2012 01:25:21 +0000 http://scripts.mit.edu/~zong/wpress/?p=138#comment-113343 Hp is going outta business soon I hope! Hp is going outta business soon I hope!

]]> https://blog.yhuang.org/?p=138&cpage=1#comment-102297 zack Mon, 25 Jul 2011 13:23:10 +0000 http://scripts.mit.edu/~zong/wpress/?p=138#comment-102297 I was looking for a resolution on HP 6530b screen issues that I get when running on AC (no battery). Came across this post. I have read quite a few posts on HP laptops/notebooks with a lot of complains. I am starting to not trust HP anymore! Unfortunately it is a little later for me to change my mind. I was looking for a resolution on HP 6530b screen issues that I get when running on AC (no battery). Came across this post. I have read quite a few posts on HP laptops/notebooks with a lot of complains. I am starting to not trust HP anymore! Unfortunately it is a little later for me to change my mind.

]]> https://blog.yhuang.org/?p=138&cpage=1#comment-90923 Leroy Mon, 02 Aug 2010 13:38:10 +0000 http://scripts.mit.edu/~zong/wpress/?p=138#comment-90923 Same scenario of problems I have. I own (Family and I) 7 laptops, 3 manufactured desktops, and 2 home builds. Not to mention the other electronics like TVs, stereos, mp3 players, etc... You call these support people (or chat online), they give you an "Americanized" name, but their accent is heavy (not American English). They always apologize for your problem, before they know what the problem is. They read from a script, to attempt resolution to your problem, but seldom come to a resolution. I've had Susie from East Asian, Bob, Chuck and Barbara from India(n), and a host of others from what I believe to be other countries. We buy those "quality" products, at a high price, but the manufacturer is paying for cheap labor (assembly and support), to fill their pockets, while pissing us off when we get pissed off at the people who are working to make money to support their families.---Something is amiss here! Yes-- the support rep should be more knowledgeable of just about any issue that may arise with that company's product! Then they would not be so eager or quick to "create a ticket" and "pass the buck" to another Susie, Bob, Chuck or Barbara. Because, we all know that Susie, Bob, Chuck or Barbara, will not be able to create another ticket, but may have to refer to their Supervisor, whose name may be Kim Lee, Hussad, Fatima or Mickial (get my drift?). By the way, my laptops are Toshiba, Dell, HP, Gateway and CompaQ. Desktops are Dells, except for homebuilds. TV is LG, JVC and Hitachi. Stereo is RCA, Panasonic and Sony. MP3 player is Apple, ilo, Zune and Creative. DSL box is an HG2701 Gateway. Added router is Belkin. As of yet, any of their Customer support reps have been somewhere else, unable to fully resolve all of my issues. R/S---just venting. Same scenario of problems I have. I own (Family and I) 7 laptops, 3 manufactured desktops, and 2 home builds. Not to mention the other electronics like TVs, stereos, mp3 players, etc… You call these support people (or chat online), they give you an “Americanized” name, but their accent is heavy (not American English). They always apologize for your problem, before they know what the problem is. They read from a script, to attempt resolution to your problem, but seldom come to a resolution. I’ve had Susie from East Asian, Bob, Chuck and Barbara from India(n), and a host of others from what I believe to be other countries. We buy those “quality” products, at a high price, but the manufacturer is paying for cheap labor (assembly and support), to fill their pockets, while pissing us off when we get pissed off at the people who are working to make money to support their families.—Something is amiss here! Yes– the support rep should be more knowledgeable of just about any issue that may arise with that company’s product! Then they would not be so eager or quick to “create a ticket” and “pass the buck” to another Susie, Bob, Chuck or Barbara. Because, we all know that Susie, Bob, Chuck or Barbara, will not be able to create another ticket, but may have to refer to their Supervisor, whose name may be Kim Lee, Hussad, Fatima or Mickial (get my drift?). By the way, my laptops are Toshiba, Dell, HP, Gateway and CompaQ. Desktops are Dells, except for homebuilds. TV is LG, JVC and Hitachi. Stereo is RCA, Panasonic and Sony. MP3 player is Apple, ilo, Zune and Creative. DSL box is an HG2701 Gateway. Added router is Belkin. As of yet, any of their Customer support reps have been somewhere else, unable to fully resolve all of my issues. R/S—just venting.

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