2007/02/18
Zune, XBox, Trojan horse
It looks like the Zune is a flop. At least in the conventional sense of market share against the iPod and portable music players. This is predictable with the kind of PR that came before its release.
However, I highly doubt the Zune was meant to be just a music player. Earthlings know that the industry vision has been that of a central computational and storage hub in the home or on the network, and portable anywhere devices as terminals. It’s old news, but I guess it’s time to get pushy when vanilla home PC’s are already in pretty much every home and old usage models require no more computational power than is already available.
In this context, the Zune is a way to dump a preferred portable devices platform out there so Microsoft can write software for it. Windows Mobile on PDA is another one of those things, but far more people buy music players and cell phones than full-blown PDA’s (I’m guessing). One has to be a bit deceptive about what is really going on when pushing these devices, which is why the Zune is “just” a portable music player, when in fact, it is a big screen with computational capabilities and built-in wireless, so with a software change it immediately becomes a generic portable device. Microsoft has done this before, certainly. The XBox was “just” a gaming console — for a while. Not any more, despite J Allard’s early protests to the contrary. It’s clearly a computational and storage hub that just happens to be accepted in the living room. Intentionally implementing an accepted specialized device within a generic platform embodiment so that the specialization can later be removed is like Trojan horse marketing, I suppose (no revelation here, just a personal reflection), but it remains the case that the Trojan horse must be a gift worthwhile enough to be accepted.
By that measure, the XBox achieved a level of success as a gaming console by having some compelling features, but the Zune did not. The Zune was too similar to practically everything else. Maybe if the Trojan horse were a cell phone instead (iPhone?) or a car-device (GPS+music player?), Microsoft would have had more success. Actually the GPS+music player idea isn’t bad. It is getting pretty popular, but only a bunch of small random brands are selling it, with inconsistent interfaces and idiotic software as a result. There is where Microsoft could have made a difference — as it already has a well regarded PC-based navigation solution and user base from that.
So there you go, Microsoft. Keep the 2-cent change.